Palatine Group Practice

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Who are we...?

General Practitioners (GPs)                 

We have six Doctors, two of whom are female.  Sometimes they are referred to as your “family Doctor” or the Partners.  They look after all of your general health needs, but they may refer you to a Specialist for further investigation or treatment.

Practice Manager                                   

The Practice Manager, Heather Paisley, ensures the smooth running of the Practice on behalf of the Partners.

Practice Nurses                                      

There are five Practice Nurses.  They deal with all sorts of health issues, from dressings to ear syringing; travel vaccinations to minor ailments such as sore throats.  They also run specialist clinics on, for example, asthma checks, blood pressure monitoring, contraception, osteoporosis checks, smears and smoking cessation.  You can make an appointment to see them during Surgery hours.  When you do ask  for an appointment, we will usually ask what it is for.  This is so we can gauge what length of appointment to give you and also so that we can fit you in with the right nurse, as they sometimes have different specialist areas.  One of our nurses is also a qualified midwife, so she can look after your ante and post natal care.

Reception & Admin Staff                      

We have ten experienced and trained reception/admin staff who will do their very best to help you with whatever your query might be.  However, please remember that they can’t do miracles and they can’t “magic up” appointments that aren’t there!  The majority of our patients are wonderful, and they recognise how difficult it is to juggle the needs of people at the desk against the ever-ringing telephone, whilst at the same time issuing prescriptions for the Doctors to sign and carrying out the numerous admin tasks that are necessary to keep the Surgery going.  Please be patient with them if they can’t immediately provide what you want or need.

Doctors