Palatine Group Practice

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How do I access my health records?

If you wish to have copies of your medical records held by us, please send in a written request.  There will be a fee for providing this, as specified under the Data Protection Act 2002.  This is currently £10 statutory admin fee, plus 35 pence per sheet of paper generated, up to a maximum of £50.  Please ensure that you give sufficient time for the request to be processed.  Provision of copy notes will, on average, take up to 3 weeks.  Very extended notes may take longer. 

We are not able to give you copies of notes held by any other health provider, e.g. the hospital, unless it is a letter that has been sent to or copied to us.  If you want to get copies of notes from another provider, please approach them directly.